PR
Pritisha R

1 reviews | Active since Jul 2020

06 Jul 2020, 12:52

WORST SERVICE PROVIDER

U dont deserve 1 star! Ive been trying to speak to an agent for over 2 weeks, Xolile from Retentions said he would call me back in 24 hours, still waiting... Agents not available on 082135 - you have no option but to deal with TOBI via whatsapp and or sms. i dont care whether this service is free - TOBi is useless - really DIGITAL transformation?? And now my number has been blocked because 'weve picked up an unusually high volume of calls from your phone to our call centre'. WORST 'LEADING TELECOMMUNICATIONS SERVICE PROVIDER'!!! You are painful in the worst of times. Now fix this issue!!!

0
Replies (1)
Vodacom
Vodacom's reply06 Jul 2020, 14:03
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team