1 reviews | Active since Apr 2014
WORST SERVICE PROVIDER
Worst network provider in SA. Being afraid of change will always leave you disappointed. Don’t know why am still using Vodacom to this day. All my numbers are under them and I don’t know why. I think it’s time to give MTN a chance. I upgraded my line last month and the new unlimited data plan kicked in this month. To my surprise my network stopped working this evening. Called their CS line and the lady who answered sounded like she was sleeping. I had to ask for her name as she did not introduce herself, she advised that her name is Unathi. Explained my situation and she could not see what package my data line was changed to. How is this possible, can someone fix this urgently as I use this line for work. 😡😡😡😤😤. She says this will be resolved in 72 hrs. So I must use my money and buy data so that I can work, my when I pay Vodacom every month without fail. SOMEONE FIX THIS
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
