TM
Thembisa M

1 reviews | Active since Jul 2021

10 Jan 2024, 07:15

Worst Service provider

I've had the worst experience with Vodacom after taking a cellphone contract with tgem hands down. Not only did my original price for my contract change from a mere R300, but in three months my bill has spiked to a whooping R4000. I've logged complaints made calls all have been ignored, and don't get me started on their customer service one of the most rude vile individuals I've ever had to deal with. Do yourself a favor if you're thinking of joining Vodacom, DON'T.

0
Replies (2)
Vodacom
Vodacom's reply10 Jan 2024, 07:54
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

TM
Thembisa M's update22 Jan 2024, 10:25
Reviewer Update
I have two mobile numbers with Vodacom, but no one has tried to make contact with me on either number.