Worst service provider

Twice in one week where vodacom ***** up. I speak to a 'supervisor' by the name of Siphiso Msibi who confirmed he logged a service request on Monday 24/10/22. My phone eventually started working at 6pm that night, after loosing out on a days work. Today 28/10/22 I have the same issue, I contacted the customer care department and after 5 calls get hold of someone. Kabisile from the customer care department confirmed Siphiso Msibi and no one else at vodacom logged this service request. She arranged for her supervisor Neo Nthete to call me back, he calls and the phone cut. I call back and then they say he is out and will call in 10 min cos he was out.. 1 hr later and still no call. I had to call in again, and all of a sudden he is available. Not a surprise, but no service request was logged yet. Now they tell me since its Friday and no one works on a weekend I have to wait till Monday for the issue to be sorted out. Look at this bull****. You are a so called leading service provider. With this type of service from your 'support service' how can you expect your clients to have any faith in the service you provide.

A bunch of useless idiots is the only words I can use.