EM
Elreeza M

1 reviews | Active since Feb 2019

03 Nov 2020, 12:30

WORST SERVICE PROVIDER!!!!

Vodacom is the Worst service provider i've been calling for the past 3 months calls get cut off and they dont call back. I was incorrectly Blacklisted. Since i cancelled my contract they still billed me and even though i sent proof of payment and requested to close the account. Utter incompetence getting paid for not doing you job. I have asked so many times to get cleared or for answers.... no 1 answers or calls or emails. And when I call they cut my call. Or get sent from pillar to post

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2020, 14:22
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team