YA
Yvette A

1 reviews | Active since Oct 2012

12 Jul 2018, 10:27

worst service provider

More than a month ago I went to vodacom 4 u at forest hill to port a number and I still haven't received assistance. Moses from that branch is not willing to contact the head office to escalate the matter and insists that the person that must solve the problem is on leave for a month. What kind of service provide only has one person responsible for a particular function?

0
Replies (2)
Vodacom
Vodacom's reply12 Jul 2018, 12:31
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply12 Jul 2018, 13:25
Official

Dear Yvette

Kindly be advised we have responded to you with feedback via SMS on ***.

Have a pleasant day further!

Regards,

Vodacom Consumer Website Team

Best regards,