1 reviews | Active since Jul 2017

07 Nov 2017, 14:45

Worst service provider

Vodacom is by far the worst service provider no notification what so ever that they are having issues with internet connection or thier severice. Since 4am this morning i have'nt been able to use my phone, can't make or recieve calls let alone use the net. Worst part non of the staff at vodacom call centre know what's happening. WORST SERVICE PROVIDER EVER. Vodacom is lossing it's value.

0
Replies (3)
Vodacom
Vodacom's reply07 Nov 2017, 15:06
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Nov 2017, 09:29
Official

Dear Matilda

Please be advised feedback has been sent to you via SMS.

Regards,

RJ

Vodacom
Vodacom's reply08 Nov 2017, 09:29
Official

Dear Matilda

Please be advised feedback has been sent to you via SMS.

Regards,

RJ