Worst Service Provider

<p>In February 2017 I called Vodacom retentions department to cancel my contract as I was getting a better deal at another service provider. The consultant on the line asked me what I was getting and said that he would match the deal of an iPhone 128gb, R75 mins, 200mb of data, 200 SMSes and in addition to this he will sweeten the deal and give me 5gigs of data for 24 months, an extra 50mins Vodacom to vodacom calling time and free CLI and my bill will only be R799. In March I was not allocated my data, I had to call in numerous times, explain the story until I spoke to a manager and asked them to listen to the call. In April & May I received my data but was charged for the extra 50 mins. In June I received all the allocations. It's the beginning of July and I have not received the data allocation, I had to purchase an extra gig of data, on the 1st of July I called the services department and my query was escalated. It is the 6th of July and this matter has not been resolved. I have had enough with Vodacom, it is absolutely frustrating having to call for this issue to be resolved, having to explain to each consultant every time, I then get put through to another department and the call drops. Why retain a customer only to provide them with terrible service? I am at the point of wanting to cancel this contract and to never deal with Vodacom ever again. </p>