JJ
Julian J

1 reviews | Active since Apr 2017

18 Jun 2017, 14:46

Worst service provider

<p>Never open an account with vodacom. They are the worst cellular network in the country! I have had my data continuesly being depleted at extraordinary rates. They use too much data, you can go on the internet for 2 minutes and use 100mb. And they always have 1000 excuses for it, I wish they would just stop ripping people off. I have complained to them and have finally reached the point where I simply don't give a ****. I will be closing my contract and moving to a different service provider. I will also make sure none, and I mean NONE of my family or friends ever use vodacom again. I will not stop until they have no customers, as they simply don't care about us as customers. Please if anyone is looking into opening a contract with them, DO NOT! RUN VERY FAST AND FAR FROM ANY VODACOM OUTLET, THEY ARE *******S!</p>

0
Replies (2)
Vodacom
Vodacom's reply19 Jun 2017, 07:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JJ
Julian J's update09 Jul 2017, 08:51
Reviewer Update

Please don't waste my time. This is the third time saying a consultant will contact me, still waiting. There is no need to take this any further. NOBODY I KNOW WILL USE VODACOM AGAIN!