sN
sanja N

1 reviews | Active since Jun 2016

31 Oct 2016, 11:31

Worst service provider

<p>I am so sick and tired of the service I am recieving from Vodacom.this is the third email I am sending. Seems like Hello peter cant even help. After Many attempts to get my account transferred to my name... vodacom still billed my Mother.. how is this possible??? The amount of T976.08 on the 31/10. On the 30/9 th amount of R653.49 was taken from her account. HOW IS THIS POSSIBLE???? if they did their job this wouldnt be a problem. The incompetence of vodacom is driving me mad. If this isnt sorted out by the end of the week..my mother is credited back her money and the CORRECT ammount taken from my account I will end my contract with vodacom. How can one company be so clueless. I am tired of fighting.</p>

0
Replies (2)
Vodacom
Vodacom's reply31 Oct 2016, 11:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

sN
sanja N's update02 Nov 2016, 09:57
Reviewer Update

I still haven't recieved ANY feedback from Vodacom. I want answers. This service is unacceptable. Please help me Hellopeter.