1 reviews | Active since Jun 2016
Worst service provider
<p>Vodacom is starting to work on my nerves. 2 MONTHS ago I app**** for my account to be transferred to my name. It is currently on my Mothers name. They have still not changed it. I gave them ALL the forms they need and the papers. This is my second complaint on Hello Peter. The phoned me once and when the didnt get hold of me the gave up. I wrote an email telling them what time suites me..I am still waiting. </p> <p> </p> <p>Then I want to know... How can you promote Samsung S7 when you know that this is a faulty product. What are you going to do when my phone burst into flames. Or when I can board my flight because I am a safety hazard. I want answers Vodacom. Because you tell me that the S7 is the best phone for me and then a week later I have to read in the newspapers how terrible it is. Will you give me the opportunity to changes phones on my account.</p> <p> </p> <p>I want answers. This is the worst service I have recieved in a long time</p> <p>You should be ashamed.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
