bK
branden K

1 reviews | Active since Jul 2017

12 May 2025, 07:42

WORST SERVICE PROVIDER

I'm experiencing persistent Vodacom signal issues in my complex. Despite contacting the call centre, the issue remains unresolved. Others in the complex are also affected, but signal improves when we're outside the area. We're being billed despite the service disruption. I've requested a technician call, but I'm still waiting. If not resolved, I'll consider sharing my experience on social media to warn others about considering vodacom as a service provider.

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Replies (1)
Vodacom
Vodacom's reply12 May 2025, 07:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team