Worst service provider!!!!!!!

WORST service provider!

I had a contract with vodacom (on someone else’s name) I then transferred the contract to my name and paid all the fees needed.

The debit orders went through for about 6-7 months after that, on the agreed tarrif, they then suspended my line and said my contract is R850 where I signed for R650

Its been almost 2-3 years trying to sort it out! Now I have a invoice of about R16 000

They’ve been sending me invoices since then with an amount of R 586,98 which did not go off of my account and my lines still don’t work so they’ve been billing me for data and contract that I have not been using!!!!!

When I go to the branch (EAST RAND MALL) they say everything is fine on the system and nothing is wrong or needs to be paid, until I get a hold of head office then there’s problems on their side? Please explain that to me!!!!!!!

This needs to be sorted out immediately!

They always want you to be with them and will do anything to get you there, once there is a contract signed they start losing interest because they get money and they just won’t reply emails and get back you!

They’ve been telling me “we’ll get back to you” for almost 2 years now!