RD
Raashid D
1 reviews | Active since May 2017
15 Nov 2023, 06:53
Worst service provide vodacom
I have been billed incorrectly since April 2023 on 2 of my business contracts. Amazingly until today no resolve in sight, endless emails with proof submitted , just highly *********** staff, nobody can take responsibility & nobody actually in authority to resolve. Shocked with this episode, after all a red vip customer goung through this unbelievable.... Pushed from pillar to post... In the process to cancel all my business contract one by one..... Sad as i have been a client for + 30 years.... Stay away from vodocom.... Poor service at its best.....
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
15 Nov 2023, 07:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Nov 2023, 07:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
RD
Raashid D's updateReviewer Update
15 Nov 2023, 07:48Here we go round & round once again.... Tired of having this automated response without any conclusion.....
RD
Raashid D's update15 Nov 2023, 07:48
Reviewer Update
Here we go round & round once again.... Tired of having this automated response without any conclusion.....
