1 reviews | Active since Jan 2022
Worst Service Possible
Good day. I made the fatal mistake off changing my fibre service provider from Cell C to Vodacom. Since the 1st of January 2022 till today ( 17th ) i have have 5 full days of internet connection. I have used up all my and my wifes mobile data ( forced to buy more )with seemingly useless phone calls to call centre agents that keep on escalating the problem. I am not sure how and when this matter will be resolved as I can get nobody to assist me. My son had to start working from home on the 10th and is now out of pocket. Can we please get this matter resolved asap so that at least i can get connected for the rest and my notice month of February. I will then find a more competent service provider. ( please also note that i will only be expected to be billed for the few days that i had actual internet ) Please relieve me of my misery of having put my faith in a JSE listed company that cannot even get the simple things right. Regards Willem Etsebeth
I have to date not received a phone call from anybody. I once again phoned and was informed that a person called Moos will be contacting me before 13h00 to inform me if any progress has been made. It is now 16h15 and still no call. Needless to say Vodacom is not interested in helping their new customers.
Very bad performance and worst service ever received fro any company.
I have to date not received a phone call from anybody. I once again phoned and was informed that a person called Moos will be contacting me before 13h00 to inform me if any progress has been made. It is now 16h15 and still no call. Needless to say Vodacom is not interested in helping their new customers.
Very bad performance and worst service ever received fro any company.