Worst service possible

Today I visited the Vodaworld shop to discuss an upgrade of a package. I was greeted with friendly faces but that is where the good experience ended.<br> <br> I was provided a ticket number and told to wait for a consultant to assist. No time frame or estimated wait time was provided when I was given the ticket number.<br> <br> I waited for over a hour trying to find out what the hold up is, but all I was told was that because I was not a Red customer I had to wait. Clearly the level of service Vodacom states with their advertising is only promised to their Red clients and the rest of us mean ****** all to you. Clearly you are the money hungry giants everyone says you are.<br> <br> I will definitely be getting away from this kind of service. Cancellation date here we come!