Worst service possible.

So I decided to sign up for vodacom fibre. had my installation scheduled for Saturday 17/11/2018 yet no technician pitched. The fibre call center is absolutely useless all they tell you is that you're not the only one to complain and all they can do is escalate as they have nothing to do with the technicians. Was promised feedback but up until now have not received any feedback. Seems like vodacom is trying to actually rid itself of customers instead of gaining customers. Absolutely useless, poor service. Vodacom should rather shut its doors seeing as it resents its customers.