WORST SERVICE ON REQUESTING OF INCREASE OF ACCOUNT LIMIT

Getting softlocked by Vodacom!!! After several requests of increasing our limit on our company account at Vodacom is completely hopeless! Since 11 November, I have been in a struggle to increase our company account limit, with absolutely NO LUCK! I have received several reference numbers, emails that my issue has been escalated and is attended to.... But after nearly 1 month, and being softlocked 4 times in 1 month, this is becoming a hopeless case with Vodacom! I will DEFINITELY NOT recommend Vodacom to ANYBODY!!!! And all the call center personel say is....... We are so sorry! Sorry does not unblock our phones!! And sorry does not explain to my MD why his phone is being softlocked!