Worst service of my life!

Would be a 0 start rating if possible.

We have continuous outages on our connection which simply gets brushed off by uneducated employees that clearly have no idea what is actually wrong. Every time you call you get a different answer.

What happened to detail oriented, accurate service. I have not seen anything this bad since Helkom and let me tell you that is pretty bad. I never write any reviews but are completely disgusted at the moment and need somewhere to vent my frustration as customer service cannot even talk to me if I complain about something.

In what world is it okay for customer service to get rude and defensive the moment you put in a complaint?

Truly disgusted with the poor utterly pathetic support provided by Vodacom.

My opinion has gone from the best to the worst for their service.