AP
AF P
1 reviews | Active since May 2019
03 May 2019, 09:42
Worst service of my life!!!
Vodacom and OfficialRAMsa has to be a match made in HELL! Firstly, i placed my initial order for my upgrade with vodacom on 2 April!!! That's over a month ago! They are so *********** that they couldn't provide a proper service to me. Then along comes RAM with their shoddy service as well! They can't follow simple instructions. They can't get simple address changes correct. They even have contact details wrong for my order. Where do they even get a wrong contact number from?? And then don't get me started on the communication between the two. This has honestly been the worst service i have EVER received from anybody in my life!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 May 2019, 11:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 May 2019, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
07 May 2019, 12:18Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards
Consumer Website Team
Vodacom's reply07 May 2019, 12:18
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards
Consumer Website Team