Worst Service No Working Phone

DO NOT USE Vodacom Three Rivers branch in Vereeniging. Most PATHETIC STORE ever!! <br> <br> Recently upgraded my contract, got a faulty device, went back next day, told me if problem persist bring back in. Went back on the 7th day with same problem, still refused to exchange phone, as it needed to be sent for an obf, and i have to be without, what I ALREADY paid for, 7 days!!! <br> <br> Manager already left as usual, went back on the Tuesday to speak to him, and his theory... \You should never have given your old phone away, and booked this phone in the very next day to be send for repairs.\" REALLY?? You have authority over what I do with my property??? <br> <br> I have spoken to 3 vodacom customer care consultants who's first reactions are it should have been replaced, one who spoke to the consultants and the technician in store ,that validated my phone problems, and said the phone should have been replaced. But when they contact the store ? (Probably the manager) i have to send it in for 7 days to repair.. I have just spoken to another Vodacom outlet, and Samsung, it should have been replaced within first 7 days!!! Except you're Three Rivers Branch probably have a target the manager doesnt want to fail."