WORST SERVICE (NO STAR DESERVED)

<p>App**** for a contract with Vodacom through Makro - did a sim swop at vodacom shop Gateway on 11.12.2016 and told activation would be in 48hours... Debit order ran in 48hours ...What a joke... 96 hours (PAID THEM) and still no activation. I have been calling the call centre for 3 days now and pushed from pillar to post with no clear explanation. I was told to sort it out with Makro -- Makro say it is not their problem - sort it out with Vodacom - DON'T EVER ASK to speak to A MANAGER - you will never talk to one - don't think they even exist - Customer Service is ridiculous. They will give you R100 airtime (compensation for inconvenience) WOW... the debit order ran for MORE!!!! The R100 to keep you quiet. Customer Service DOES NOT exist with Vodacom - Lets see if someone will actually sort out the problem because as at today 14.12.2016 it is all of a sudden an I.T. problem with Vodacom. I feel sick about this deal and will go back to Makro tomorrow to see how to cancel - Vodacom clearly don't want or need clients. Want to select NO star rating, but cannot continue on Hello Peter with selecting at least one.</p>