Worst service/ NO service

There isn't even an option for 0 star. Still waiting for my fibre installation/relocation for 3 months. They sent me LTE after asking many many time (11 Service requests thus far). It is still not working. Everyone speaks very kindly but NONE can fix the issue. I need to do work from home and especially during this time but no one is helping or coming back to me. I keep on phoning and most of the time they say please hold, and then I get disconnected after wasting 30 min each time of my own airtime and lunch time from work. Went to the vodashops none can help me. Went to the regional office, they say everyone is working from home. Spoke to a technician, he said he will call me to come check what is wrong. He doesn't come back to me. I emailed them with All 11 references. All they say is please cal *** (the very same people who keep on disconnecting me) Each time they tell me a different lie. First they tell me it takes 2 to 24 hours to setup the LTE. So I left the router on for that time. Still doesn't work. Phoned them the next day, got a reference number. Phoned them the next time, the lady sighed over the phone and said I should just wait. I emailed again. They said I should phone again. I phoned again, I had to wait again. Seems I will never receive internet. I've been a customer and suddenly get treated worse than a new customer, have to pay for LTE where a new customer could get it for free. I did negotiate that it is unacceptable. Thus I received the LTE ****le but it is useless, not working. I emailed to speak to a manager and all they rep**** with was to call again. How many times can one person call them? I asked for a new sim card because it doesn't work. They said it does work and they will ask a technician to look. I haven't spoken to 1 technician, I always get put on hold and then I get told they will get back to me. With VODACOM the future is NOT exciting, it is NOT bright, it is worse than ESkom on level 5 loadhsedding. I hope one of the vodacom managers read this and can help me. I've spent too much time to just leave this here. Going keep on writing bad reviews of VODACOM fibre and their LTE until I get results. I went to the regional office in Bloemfontein. They gave me Bradleys number to check what is wrong. If I call him he never answers. Here is my last Service request number SR***. The people I spoke to were Lucas Molefe, Mathlodi Kgosiemang, Boledi Bapela just to name a few. Lucas has my email I sent him. The technicians aren't assisting me effectively as promised. Stay far away if you consider dealing with Vodacom and they start letting you call them to get service.