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Aadil C
1 reviews | Active since Jan 2019
27 Feb 2019, 13:06
Worst Service. No resolution after 3 months
Vodacom has the worst service and they dont care. They quick to take your money but never respond. Still waiting for feedback and a resolution after 3 months. Waiting to be refunded after a fradulent upgarde was done in November 2018 and than debited incorrectly. They still have not resolved it. Never take out a contract with Vodacom. They quick to debit your account but will never assist when you have a query.
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Vodacom's replyOfficial
27 Feb 2019, 14:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2019, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Aadil C's updateReviewer Update
28 Feb 2019, 13:05Vodacom, I am still waiting for someone to get back to me. This is really pathetic service.
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Aadil C's update28 Feb 2019, 13:05
Reviewer Update
Vodacom, I am still waiting for someone to get back to me. This is really pathetic service.