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Andile M
1 reviews | Active since Aug 2023
13 Jan 2026, 21:25
Worst service no accountability
"My name is Andile Mkhize.I would like a refund. I have been awaiting activation from April 2025. I have wasted a lot of money on airtime, hoping to get the service I paid for numerous times, but my money went into the drain. This is my third attempt for a refund, and I am very frustrated. All I wanted was wifi.Instead, I have to buy data every day,week, and month because I run a business. What's even more frustrating is that I use vodacom as my cellular network, so everytime I recharge, my conscious reminds me of this issue. I want my money back"
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
14 Jan 2026, 08:53Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Vodacom's reply14 Jan 2026, 08:53
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
AM
Andile M's updateReviewer Update
15 Jan 2026, 12:07By when will you contacted me or you still want to **** me more
AM
Andile M's update15 Jan 2026, 12:07
Reviewer Update
By when will you contacted me or you still want to **** me more
