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ravendran N
1 reviews | Active since Jul 2015
05 Sept 2023, 01:43
Worst service network experience
This is the worst network. We are over charged and they are not honest. Mr CEO when asked to assist with credits owed on my account nothing gets done. Even as a share holder I can imagine what other customers go through. It's just the money you after you have no customer support
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Sept 2023, 08:07 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Sept 2023, 08:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Sept 2023, 08:20Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you on 3 occasions. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply07 Sept 2023, 08:20
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you on 3 occasions. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,