Worst Service I've experienced.

Really Bad Service. I put through an Order for Fibre installation on the 5th August 2019 and it's the 2nd of September and still no Fibre. After more than 30 calls, following up with openserve, a Vodacom technician coming through twice as well as a technician from Openserve. The openserve technician finally gave me some feedback (Not Vodacom). Vodacom never put through an order number for Fibre to be installed, thus Openserve never came to install the OPN/OPT router. This is a shock as I would expect this from maybe a fault ex, but I'm a first time clients and the service is bad from the start. I called last week Thursday and Told Vodacom what I found out from Openserve. 4 days later, called to follow up. No shock there hasn't been any update since then. I though Telkom was bad, but this is the worst service I've had ever.