OG
Omphile G
1 reviews | Active since Nov 2019
24 Nov 2021, 13:44
Worst service I've ever received
Worst service ever!!!!The staff don't even know what they doing and wow after 2 months of trying to get assistance still no help.. Asked to speak to a manager still waiting .....I'm paying for more than what I signed up for and when I ask for a breakdown I get different answers from different agents.Im being told managers from Vodacom don't take calls I'm so disappointed in their service.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
24 Nov 2021, 13:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2021, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
OG
Omphile G's updateReviewer Update
24 Nov 2021, 14:06Please do not get an agent to call me. I requested a manager to call and that's what I want.
OG
Omphile G's update24 Nov 2021, 14:06
Reviewer Update
Please do not get an agent to call me. I requested a manager to call and that's what I want.
OG
Omphile G's updateReviewer Update
24 Nov 2021, 16:24What assistance all I heard was alot of sorroys ....you don't respect your customers
OG
Omphile G's update24 Nov 2021, 16:24
Reviewer Update
What assistance all I heard was alot of sorroys ....you don't respect your customers
Vodacom's replyOfficial
24 Nov 2021, 21:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2021, 21:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team