1 reviews | Active since May 2018
WORST SERVICE IVE EVER RECEIVED
SO 2 WEEKS AGO I WROTE A REVIEW OF VODACOMS HORRIFIC SERVICE. MY SON OPENED A CONTRACT WITH VODACOM. 2 MONTHS AGO HE ASKED FOR A SETTLEMENT IN THE MIDDLE OF THE MONTH AND THEY COULD NOT HELP HIM COS HE HAD TO PHONE AFTER THE DEBIT ORDERS WENT THROUGH AT THE END OF THE MONTH. HE PHONED ON THE 3RD AND THEY COULD STILL NOT GIVE IT TO HIM. HE PHONE ON THE 4 AND THEY GAVE HIM A SETTLEMENT. HE THEN WENT TO VODACOM EAST RAND MALL TO SETTLE THE ACCOUNT AND ASKED IF THE DEBIT ORDER WOULD BE CANCELLED AND WAS ASSURED IT WOULD BE. THE MONTH AFTER THAT HE HAD A DEBIT ORDER AND PHONED THEN AND THEY SAID THAT THE LAST DEBIT ORDER WAS NOT INCLUDED IN THE SETTLEMENT TO THAT WAS THE FINAL ONE. HE WAS THEN ASSURED THAT IT WAS THE LAST SETTLEMENT. THE INVOICED HIM AGAIN THE NEXT MONTH AND HE CONTACTED THEM WHERE THEY APOLOGIZED FOR THE ERROR AND ASSURED HIM EVERYTHING WAS SORTED. IT WAS NOT COS THEY ARE STILL BILLING HIM AND PUTTING A DEBIT ORDER THROUGH THEN. WHEN A PUT A COMPLAINT ON HELLOPETER 2 WEEKS AGO I WAS PROMISED THAT HE WOULD BE CONTACTED TO RESOLVE THE ISSUE. WOW!!!!!!!!!!!! GUESS WHAT????? THEY DIDN'T BOTHER TO PHONE BAC****!!!!!! THIS IS THE EXACT REASON I AM ON ANOTHER CELLULAR NETWORK AS VODACOM IS USELESS AND HAVE THE WORST SERVICE I HAVE EVER COME ACROSS. YOU SHOULD RATHER CLOSE DOWN AS YOU DO NOT KNOW WHAT YOU ARE DOING!!!!!!!!!! NO WORKS CAN EXPRESS HOW DISGUSTED I AM WITH VODACOM!!!!!!!!!!!! PEOPLE DO YOURSELF A FAVOUR. CHANGE YOUR SERVICE PROVIDER IF YOU ARE ON VODACOM!!!!!!! IF YOU ARE THINKING OF TAKING OUT ANYTHING WITH VODACOM DONT!!!!!!!! IT WILL BE THE BIGGEST MISTAKE OF YOUR LIFE!!!!!!!! AND JUST LOOK AT MY SONS CONTACT NUMBER NOT VODACOM DUE TO YOUR HORRIFIC SERVICE!!!!!!!
Regards,
Regards,
