Worst Service in the world when taking out a new contract

<p>I have been a loyal, paying customer of Vodacom for more than a year. NEVER have I had this kInd of service in my life. </p> <p> </p> <p>I enquired online for a new contract on Monday the 22nd of August, and no one returned my call. I then called the sales department, sorted out my application and received a callback about my contract being approved and was told that it would take up to 5 working days to deliver. </p> <p> </p> <p>The online sales department only phoned me back on the 25th, after which I told them to cancel the second enquiry as the first one had already been approved, ensuring that I cancelled the correct one. </p> <p> </p> <p>Yesterday, on the 25th of August, I called TWICE and was told that a supervisor would phone me back. I have still not received a callback. </p> <p> </p> <p>Today, I once again phoned twice. </p> <p>On the first call, I was told that the systems are down and therefore no order number has been assigned. I was once again told that a supervisor would contact me. </p> <p> </p> <p>I then called back again:</p> <p> </p> <p>- My call was ****ed the 1st time by giggling sales agents</p> <p>- I was transferred TWICE and eventually got to someone who said they could assist. </p> <p>- After 20 minutes spent on hold, I was told that there was no order on my account. </p> <p>- I quoted my reference number and was told that I instructed a cancellation on the application?!!!!! </p> <p> </p> <p>Never in my life.... I would rather take my business somewhere else if this is how PAYING customers are treated. </p>