1 reviews | Active since Sept 2016
Worst service in the world
<p>I had different Vodacom contracts with Nashua mobile and Autopage respectively. Unfortunately both these contracts were taken over by Vodacom (God save us). Since then, I have been trying to have these 2 numbers merged into 1. What a mission. I have made at least 6 calls and visited a Vodacom service centre twice. Upon my last call, I insisted on a reference number as I am sick of empty useless promises from *********** people. So @8:26 on 17 Dec 2016 I received ref nr 1/ ********** 106480 after being sent from pillar to post. I know I spoke to Simon @ customer service and Katlego @ resolution team. Katlego once again assured me that he would see to it that the acquisition team resolve the query. Today, 6 months of begging, pleading, threatening and what not, this is still not done. I can upgrade 1 number now and the other shortly. As if this would ever happen. Cheers Vodacom. You can stuff your **** service. No more!!! Lets see if any of your useless people have the ***** to respond. Not that i expect it from you. Close your doors. Check your reviews. SA hates you!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
