Worst service in the history of man kind

<p> I placed an order on line on 14 December 2016, its 30 December 2016 no phone. </p> <p> </p> <p>I called 12 times and spent 20 hours on the phone to every department at the call center, all I manage to do is raise my blood pressure. </p> <p> </p> <p>They are unhelpful, ******** and untrained</p> <p> </p> <p>I have received a bill but no phone.</p> <p> </p> <p>This is what you get after 13year of loyalty</p>