Worst service in the history of client service

The worst, worst, worst service in the history.

Its impossible to receive any assistance when you want to cancel your account.

I only found out that I was blacklisted by Vodacom in November when I wanted to purchase a new car. Somehow it seems that my contract's payment details was changed from "debit payment" to "cash payment" even though I have never requested that and no payment bounced and my banking details never changed.

I eventually were able to cancel my account on the 6th of Nov 2020 after paying for a 2 year contract for 4 years due to the fact that they have the worst client service ever and cannot assist you in cancelling your contract in any way.

I was once again blacklisted now for an amount of R102?? even though I paid the full outstanding fees on the 6th of November 2020 and received an email stating that it has been converted to prepaid.

You receive no help at all when you call Vodacom, go to a Vodacom store or send emails.

I will never in my entire life take out a single thing from Vodacom.