ST
Sarah T
1 reviews | Active since Aug 2021
10 Aug 2021, 11:18
Worst Service in the Cellular Industry
This is last email I had to send to VodaCom to get some service, Do we really have to send repeated threatening emails to get any sort of reaction.
Good Day,
This is my FOURTH request, I was in arrears with my contract ***, but I have paid R2 432.98 which includes the reconnection fee. Please &(&(*&&(^&( reactivate my number BEFORE the end of business TODAY !!!!!
Note: Why is there no number a customer can call from a land-line. All I ask is for you to do what you are being paid for, nothing more and nothing less!
Have a Wonderful Day
Kind Regards,
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Vodacom's replyOfficial
10 Aug 2021, 11:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2021, 11:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team