TN
Thandi N
1 reviews | Active since Jan 2023
10 Jan 2023, 19:17
Worst service in South Africa
Worst service provider in SA. This company is worst than most of government departments. I went to Dainfern branch to renew my contract and the sales person treated me like a second class citizen. He did not even care when I told him I will report this matter to vodacom. I guess he knew they will do absolutely nothing. I have sent almost 10 emails with no response from vodacom. Their twitter account is even more useless I can’t even cancel my contracts because of their pathetic response. I have been with Vodacom for almost 15 years, all I can say is good luck to new customers
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Replies (1)Vodacom's replyOfficial
11 Jan 2023, 08:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jan 2023, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
