WORST SERVICE IN MY LIFE TO DATE

I have never experienced such Sh*t service. Vodacom 4 U staff members are very *********** and all they worry about is what they are going to eat during lunch. I had submitted my claim with them and the Phone that i was suppose to get was not in stock and i had asked them to order the phone for me. On Thursday, the 2nd of May 2019 i was given a call to tell me my phone has arrived and i must come and collect it. i confirmed that i will come and get it on the 4th of may 2019. On the 4th of May I get to the store and my phone was sold. The Lady who was assisting me couldn't tell me in my face instead she goes and she whispers to her colleagues, in a language they thought i didn't understand and I was made a fool. I insisted that they get me my phone and was patient to wait for the phone or for me to collect the phone at another Vodacom. I literally set at the store for over 2 hours and all the staff could do is called each other on the side and speak about my issue but none of them could confront me and give me a solution. i was so ****ed off i demanded answers but all they could was call security on me. That Vodacom needs to close down as on that specific day i wasn't the only unhappy customer, every second customer and to fight with the staff in order for then to work. All they do is eat and play on their cellphones the whole day.