CK
Celeste K

1 reviews | Active since Sept 2016

14 Sept 2016, 17:42

worst service in existence

<p>Everytime I call the call centre I receive bad service, either the consultants don't know what they are doing or they're talking in the background. I've been a prepaid client and have never had problems I think changing over to contract changed everything and has left a sour taste in my mouth and I'm thinking of doing a contract buy out, yes I don't earn much so it might not matter to them but I think I'll be happier with another Service provider because every cent counts to me.</p>

0
Replies (2)
Vodacom
Vodacom's reply15 Sept 2016, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Sept 2016, 08:23
Official

Morning Celeste,

I hope your Vodacom experience has been improved and your query has been resolved.

Regards,

Cassandra