Worst service in a millennium
<p>I have been a vodacom customer since 2003. As per normal my daughter wemt to pay our bill in the Kollenade Centre Vodashop. When she was in the shop my previous son in law made a huge racket and the consultant made a HUGE mistake on my account. This happened at the end of August. This is now 4 months later and STILL the issue has not been resolved! We have been to hel and back with the poor performance of Vodacom. The manager at Vodashop kollenade did not even try to make our lives better. We even went to Vodaworld in Midrand to correct their mistake but to no AVAIL! I AM SO FED UP WITH THE SERVICE I AM STRONGLY CONSIDERING OF CANCELLING ALL MY CONTRACTS MOVING RO ANOTHER SERVICE PROVIDER AND GOING PREPAID</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
