WORST SERVICE IN 25 YEARS

On 01 August 2023 I visited the Vodacom shop at Irene Village Mall and was assisted by Juanton Matlala. I requested to have four numbers transferred from “pay-as-you-go” to the Flexi 75 contract, signed and submitted all relevant documents. The first number was activated around mid-August. The second number was also activated, but on a Power Bonus plan, this was rectified on 21 August 2023.. I have enquired regarding the transfer of numbers 3 & 4. The feedback was that I had to wait for September when it will be activated after my debit order has gone through successfully. We are approaching mid-September and still no progress or feedback. Now that I enquire again the feedback is that it will not be possible to migrate these two numbers anymore, due to a new deal circle? This is the worst service I have ever received from Vodacom in the close to 25 years being your client. I am definitely going to change service providers.