WORST SERVICE IMAGINABLE

Spent around 45 mins of my working time today getting nowhere with an account query Cannot get to talk to a human being. Customer care tell me I must speak to accounts and three times TRY to put me through, phone just rings for 6 to 7 minutes until I put down. Eventually got someone in accounts who says customer care must help me. It is like dealing with the old S A Posts and telecommunications. Utterly and completely unhappy. Still do not have a satisfactory answer. Want Vodacom out of my life.