1 reviews | Active since Nov 2016

03 Apr 2018, 14:12

Worst service I have every experienced

Worst service ever received, they are quick to cut your line when paying late. Then i paid the account in full now they say it can only be online 24 - 48 hours... but i did the payment 4 days ago. Also now that i want to cancel the contact they said i will loose all airtime that was suppose have gotten. Worst network and consultants.

0
Replies (1)
Vodacom
Vodacom's reply03 Apr 2018, 14:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team