Worst Service I Have Ever Recieved

It has been 3 weeks since I placed my order online and I still haven't recieved my device. I already accepted the debicheck and everything else is in order. They keep on saying the same thing over and over -"We will get stock on Friday". Last week they said they recieved 151 units and when I called today they said that they were out of stock. I will not pay a cent until I revieve my order. I am also moving on the 26th of December and I hope I will recieve my order before then, if not I will gladly schedule an appointment with the ombudsman.