Worst Service i have ever received

<p>This has been the worst experience from Vodacom ever. I changed from Cell C as I thought they were bad, but bladdy hell Vodacom has been my worst nightmare. I have asked many times for my phone to be capped. Contract R499 p/m. I have never paid this amount. ( Usually around R1000 - R1100 )</p> <p>Last month my bill was R1800. They phoned me and ask why they never received payment; I then explained that I will make payment soon for this amount.</p> <p>Then surprisingly they debited my account 3 time for the amount of R1345.16 x 3 = R4035.48. For a bill that was R1800.00.</p> <p>I immediately returned all payments. A few day later Vodacom phone me and ask why I have not paid my bill. I asked why did you debit my account for R4035, 48 if my bill is only R1800.00 and who gave you permission to do so. As I did not..</p> <p>They then told me that my account is in arrears of R3944.66. So from R1800.00 to R3944.66 in 4 days. My phone has been disconnected between those times.</p> <p>Now all of a sudden my bill is R 5079.66 since.</p> <p>It’s amazing, I still have 597mb, over 400sms, and around 16min left on my phone. But my bill is OVER R5000.00</p> <p>I will not be making this payment, until my account is sorted out. I have tried numerous times to cancel this account but to no avail. I have kept been ignored, put on hold or my call has been dropped.</p> <p>So let’s see, you as Vodacom have the right to treat us like ****, cut our cell phones off, but as soon as we fight back, we get ignored and kept on being billed.</p> <p> </p> <p>I have no problem paying the first original amount of R1800.00 But you can forget about the R5079.66. I will not make that payment.</p> <p>I want this contract cancelled with immediate effect.</p> <p>I suggest you get someone in the higher position to call me ASAP. And try to get hold of me on my phone. As that is also cut off, once again.</p>