WORST service I have ever had!!!

If I could give less then 1 star I would.... I have been waiting 2 weeks for any feedback on my relocation day 14 and still waiting they dropping the phone in my ear every time I phone. They now except me to pay for a full month but they cannot get my internet up for 2 weeks I have been without internet all I hear is we are escalating it but NOTHING happens. All they need to do is configure the router to the new location and they cannot even do that.. WORST service I have ever had. I called 21/12 was on hold for about a hour and the phone got dropped i think i have called 7 times by now and no one is doing anything about this problem

No one gets back to me on what's happening I'm at the point of canceling my contract cause they don't do there jobs

Emails sent: 19/21 @19:47 As per Vuma its not configured yet by Vodacom Email sent to Siphokazi , Bambalaza ,Sadulla, Imraan, Anthony, Denver from Nicholson Remile