1 reviews | Active since Jul 2015
Worst Service I Have Ever Experienced In My Life
<p>Some genius from Vodacom itself added an unauthorized number to my account, after reporting the number, it was flagged as **********. About a week later as luck would have it my phone was ******. </p> <p>The day the phone was ******, I reported it and MY ENTIRE ACCOUNT WAS FLAGGED AS **********?!?!?! NOTHING can be done to my account, not a as much as a sim swop, I'm unable to get a new phone because EVERY single person at Vodacom seems to be asleep.</p> <p> </p> <p>I personally went to my vodacom shop 3 ***ING days in a row only to hear about "turn around times" and other nonsense excuses.</p> <p> </p> <p>I have sent in TWO affidavits along with my ID and STILL NOTHING??????</p> <p> </p> <p>This is absolutely terrible service for a long time client, and the best part is at the end of this month you can damn well be sure I will be debitted by Vodacom as they only care about getting their money.</p> <p> </p> <p>I DEMAND MY ACCOUNT BE UNLOCKED IMMEDIATELY AS IT HAS BEEN MORE THAN 4 DAYS ALREADY, STUCK WITH NO PHONE, NO WAY TO COMMUNICATE ALL BECAUSE OF THE IDIOTIC NEGLIGANCE FROM VODACOM EMPLOYEES.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
