WORST SERVICE I HAVE EVER EXPERIENCED

<p>There has been a massive stuff up with my account. Vodacom tried debiting more then necessary this month so it bounced. When I called Vodacom the first person said I missed payment in June which isn't true and then the second person said I'm paying for my old handset. I upgraded 2months ago and now they want to try this? When I upgraded the sales man also reassured me it wouldn't costme anything as my old handset was paid off. I have the papers to prove it. I logged a complaint with Vodacom the closed it without letting me know when I called again they told me to go to the store . the store is now also saying that I don't owe on my handset and they shouldn't be trying to debit that and that they've sent an email. Seems to be taking for ever to get answers. I have paid my normal amount but now Vodacom is harassing me with recordedphone calls telling me I owe them still. Please could somebody sort this nightmare out. I can't understand why a communication company is SO BAD at communicating. </p>