AP
Andrea P
1 reviews | Active since Jan 2017
15 Sept 2022, 18:26
WORST SERVICE I HAVE EVER CAME ACROSS
Absolutely FRUSTRATED with service received from Vodacom. Fibre installed on the 10th of September, to date no connection. Between Vodacom and Metro Fibre nobody can tell me what the hell is the issue. They keep logging "Apparent" tickets, yet the next day they know nothing of what the previous agent logged. Absolute **** service!!!
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Vodacom's replyOfficial
16 Sept 2022, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2022, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team