Worst service from Zama from Confirmations department

I would like to applaud Vodacom for moving with the times making it easy for customers to buy products remotely. However, I would like to express my disgust at one of your employees at the confirmations department who calls herself ZAMA. The lady has a bad attitude for this kind of business. Just recently I ordered a phone online and she calls to confirm my details. She says to me I gave her wrong ID number. I called out my ID Number four times and still told me i gave her a wrong ID number. If possible may you go through the recordings and hear clearly if I really called out a wrong ID number. I will not be taking up any contract with Vodacom ever again as I was treated like a *****ster yet the company is the one that advertised and said they offer such services. Employees should be vetted for integrity and you cant afford habouring dishonest employees like her. Hope the management looks into the matter and nip it in the bud to avoid further loss of business.