Worst Service from Vodacom Yet

The service of Vodacom is very poor. They have closed my cellnr. I made a payment on the 30th December 2017 to account I ********** 3 for R700 in error as it was a paid up account. I requested them to please transfer the amount to accountnumber I ********** 7 on the 9/1/2018 via email with proof to email ********** No correction was made. On 14/2/2018 I phoned again requesting for help. I spoke to Solly Maredi and also send the emails to him on ********** again with no assistance received. I again phoned on 6/4/2018 to ask for the correction to be made and again send to ********** Again with no assistance. I phoned again on 7/5/2018 and also send the query to ********** and to ********** Again nothing was done. Yesterday they suspended my line and this morning confirmed that the line was closed. I made again an EFT payment of R800 and then was told that it could not be opened again. After so many years with Vodacom I really expected better service. But this is the cherry on the cake. Worst service ever received from Vodacom. I will not recommend Vodacom to anyone. So many phone calls, so many emails, yet they can't transfer a credit to the correct account. Poor service.