Worst service from Vodacom (If I received any)

I recently got married in November 2019 and moved into my new place with my beautiful wife, where the Fibre was said to be set up and all we needed to do was activate.

We decided to choose Vodacom as our ISP because they had a deal that included 3 months free internet and while they were activating the line they would send us a ****le to use in the meantime of 100GB

We had internet for a month and a bit with the ****le and didn't hear from Vodacom. I then decided to chase them up and find out whats going on and they told me that our area was down as Frogfoot was in charge of infrastructure. I was told a SR was logged and I asked them to please keep me updated.

A week later no update I called again asking what was happening and I was told there was no SR logged and they logged "another SR" for the same issue. Again I asked please keep me updated. Again no update I was chasing up for 2 weeks. After a month of this back and forth the SR was closed (without telling me) and no feedback and no internet still.

We have spent nearly R1000 on data because we haven't had WIFI. I'm actually disgusted in the customer service of feedback to the client, of providing (the actual thing that was promised) a service and for blatantly not caring!! I'm sorely disgusted!